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Information Governance


By registering you agree to abide by our IG Policy, a summary of which follows (full details are on the wiki which is available after registration is approved):

Introduction[edit | edit source]

Information is a vital asset, both in terms of the management of care for service users, the quality assurance of that care and the efficient management of services and resources. It is therefore of paramount importance that appropriate policies, procedures and governance provide a robust framework for our organisation’s information management.

Purpose of the policy[edit | edit source]

This Information Governance policy provides an overview of our organisation’s approach to information governance; a guide to the procedures in use; and details about the management structures that oversee these arrangements. 

Our approach to Information Governance[edit | edit source]

The above Pharmacies undertakes to implement information governance effectively and will ensure the following:

  • Information will be shared with partner organisations to facilitate care;
  • Information will be held securely;
  • Confidentiality will be assured;
  • Information will be complete, accurate and up to date;
  • Regulatory and legislative requirements will be met;
  • Business continuity plans will be produced, maintained and tested;
  • Training and guidance will be available to all staff as necessary for their role;
  • All breaches of confidentiality and information security, actual or suspected, will be reported and investigated.

Procedures in use in the organisation[edit | edit source]

This Information Governance policy is underpinned by the following procedures:

Staff training and guidance[edit | edit source]

Staff will be trained in how to adhere to our procedures and will be provided with supplementary guidance where necessary.

Compliance with the procedures will be monitored and additional support and training provided where issues are identified.

Responsibilities and accountabilities[edit | edit source]

Our designated Data Protection Officer is Patrick Gompels.

The designated Information Governance lead for the organisation are Mrs Katherine Callow (Homeward), Miss Ruth Emmett (D&M Gompels and Gompels Ltd).

The key responsibilities of the lead are:

  • Completing the Information Governance Toolkit and ensuring that IG performance is assessed honestly and holistically;
  • Maintaining the IG Policy and developing and implementing required IG procedures across the organisation;
  • Raising awareness and providing advice and guidance about IG to all staff;
  • Ensuring that any training made available is taken up;
  • Coordinating the activities of any other staff given data protection, confidentiality, information quality, records management and Freedom of Information responsibilities;
  • Monitoring adherence with the organisation’s IG procedures and guidance.

The organisation, through its senior management team, is responsible for ensuring that sufficient resources are provided to support the effective implementation of IG in order to ensure compliance with the NHS information governance assurance framework.


All staff, whether permanent, temporary or contracted, and contractors are responsible for ensuring that they are aware of and comply with the requirements of this policy and the procedures and guidelines produced to support it. Where trained staff fail to adhere to the organisation’s policy and procedures disciplinary action may be taken.


On registering, please ensure that you read the following:

  • Confidentiality Policy
  • Information Security Policy


Once you have read the above, please follow the link from each policy to electronically sign the attached policy agreements.


Your cooperation is appreciated.